Our thoughts then turned to our family
and friends back in the U.S. who run their own businesses. Several of them are
struggling to survive. We dedicate the next three blog posts to them.
Many good businesses have failed, in
part, because they did not make potential customers aware of their products or
services. Business owners must “make the sale,” of course, and unless you have
a monopoly, you must market your goods or services to customers. During the
next few blog posts we will discuss tools any organization can use to make
customers aware of their organization.
Our tip for entrepreneurs today is: to
compete in today’s competitive marketplace, you need to employ many different
Promotional Tools. A famous psychologist named Abraham Maslow once said, “If
you only have a hammer, you tend to see every problem as a nail.”
If you haven’t done so, you should
develop a Strategic Plan. It may be part of your Business Plan, but your Strategic
Plan should include a detailed look at the four P’s—your Product, Place, Price
and Promotion—, your Competitors and the Marketplace.
The Promotional Tools you choose should flow
out of your plan and from whatever thing(s) separates your product or service
from your competitors. For instance, a McDonald’s restaurant may use expensive
television advertising aimed at the masses, but a small business geared toward
servicing computers may use more targeted and cheaper direct mail pieces to a
few specific zip codes.
If you can’t afford to employ a
marketing staff member or use an advertising agency, we are going to give you a
list of 32 marketing tools you can use. Stay tuned for part dua.
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